✳CAPABILITY / 0202 / ZAZO AI

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Explore how we approach this service, the potential outputs and the next step for your organization.

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SERVICE 02

Chichewa customer support chatbots

Customer conversations in Chichewa and English, on familiar channels.

What we do

We build chatbots that help organizations respond to customer questions in Chichewa and English through channels such as WhatsApp and websites. We prepare approved content, test responses, and define when a conversation should be referred to a person.

Typical outputs

Customer service information, FAQs and guidance through common enquiries.